Returns & Exchanges

At Vault X, we want you to be completely satisfied with your purchase. If your selected pieces aren't the perfect fit, you can return or exchange any unworn items with original tags within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Package Your Items

  Securely place the items in their original packaging, ensuring all designer tags and security seals remain intact.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop off the package at any authorized carrier location near you.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.